![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
I hate email. Well, let me be more specific. It isn't the concept or the implementation of email that I hate. Its the fact that everyone uses email every day for everything from mission critical dealings to mundane tasks and despite the fact that email programs use fairly common terms for operations such as "Send Mail" or "Inbox" it seems that most people have trouble grasping these concepts. Its not like they are forced to recite thier pop/smtp settings at 3AM. Its not like the button to send mail says something like "Prepare Export of Materials" or moves around the screen every time you try to click it. In general email programs are made to be easy to use but despite this every single day at least one person has trouble with a task that is so simple it boggles the mind. Problems like;
"Where are my new emails?". I dunno youve been using email for how many years? Where has it been all these years, id wager the Inbox where it has always been and always will be for every mail client in existance.
"How do I check my messages?". Hmm a toughy, I suspect that if you press that big button that says "Send and Receive" it'll take care of everything. Failing that close and open you email program.
"Whats my email password?". Do I look like your email provider?
"What does it mean that it isnt showing pictures that may contain malicious or unwanted content?. ENGLISH DO YOU SPEAK IT!?
Now this next part may inflame some. Outlook. I hate that client so much. I know its got a scheduler, and can sync with any number of external devices and can handle exchange servers. Thats all nice, it really is. The problem is that 3/4 of my clients use it but dont use the sync capabilities, don't have and exchange server and don't know it has a scheduler. They also use versions that are old so at least every other week I have to repair a PST file that has gone over 2GB in size and then listen to the whining when they lost a few messages in the process. Its a known issue, but for some stupid reason Outlook doesn't warn you about your approaching doom at oh I dunno 1.8GB in file size. It can also be a major pain to import their data some days especially if they have 3 pst files and three email accounts but neglect to specify this. Now, Outlook Express is always a pain with its separate addresses\mail\account info but I digress.
"Where are my new emails?". I dunno youve been using email for how many years? Where has it been all these years, id wager the Inbox where it has always been and always will be for every mail client in existance.
"How do I check my messages?". Hmm a toughy, I suspect that if you press that big button that says "Send and Receive" it'll take care of everything. Failing that close and open you email program.
"Whats my email password?". Do I look like your email provider?
"What does it mean that it isnt showing pictures that may contain malicious or unwanted content?. ENGLISH DO YOU SPEAK IT!?
Now this next part may inflame some. Outlook. I hate that client so much. I know its got a scheduler, and can sync with any number of external devices and can handle exchange servers. Thats all nice, it really is. The problem is that 3/4 of my clients use it but dont use the sync capabilities, don't have and exchange server and don't know it has a scheduler. They also use versions that are old so at least every other week I have to repair a PST file that has gone over 2GB in size and then listen to the whining when they lost a few messages in the process. Its a known issue, but for some stupid reason Outlook doesn't warn you about your approaching doom at oh I dunno 1.8GB in file size. It can also be a major pain to import their data some days especially if they have 3 pst files and three email accounts but neglect to specify this. Now, Outlook Express is always a pain with its separate addresses\mail\account info but I digress.