Mar. 20th, 2010

::sigh::

Mar. 20th, 2010 04:25 pm
[identity profile] sgt-easton.livejournal.com
Recap: Handset tech for one of the big four wireless companies.

(Talking to a customer about her Blackberry)
Me: The best way to solve these type of issues is to treat it like your PC at home. Just turn it off and - "
Her: "No! I never turn off my computer!!"
Me: "Why's that?"
Her: Because I don't know how to turn it back on!"
-----
I would love for you to explain to me why the hell you think you need a Blackberry.
[identity profile] synesthesiatic.livejournal.com
Notes from an account I stumbled across today. Thought I'd share. Slightly edited for company content and grammar.

"Customer wanted to call and cancel as he has done all his t/s and doesn't want to do any more because it won't work. Told him I could try or get him to [department] if he wanted. He then told me about how he needed a global phone because he has a house in Antigua and Finland. He also said that Pearl Harbor was an inside job, because we put all those ships in the same place. He also says 9/11 was too.  Mentioned something about his book "Die Another Day", (isn't that a James Bond already?)  and that it's going to be made into a movie. He says the last time he landed on this planet he was a genius and said that the pyramids are homing devices for the water on Mars... or something. He says I should visit the coral castle because it was levitated by Jesus, who is currently located in Antigua and his name is Icchi. Customer continued to ramble. Started talking in his "universal language." Kept rambling. Said he will be calling back on the [day] to cancel. Did not want to talk to [department] now. Customer says he is going to send everyone here a copy of his book or dvd whatever he ends up making first. Call ends."

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