(no subject)

[erunamiryene.livejournal.com]

Ma'am,

I realize you want your incident resolved. That's why I'm working on it right now. Telling me in EVERY. SINGLE. EMAIL. that "I would like to get this issue resolved" is really starting to make my eye twitch. Especially when we've been emailing ALL. MORNING.

"Your solution didn't work. I'd really like to get this issue resolved."
"It says Internet Explorer cannot display the page. I'd love to get this issue resolved."
"Here is my computer name. It'd be great to get this issue resolved."
"You can log on remotely in two hours. I'd like to get this issue resolved."

Would you like this issue resolved? Cause I'm thinking you're a bit ambivalent about it.

No love,
Your Tech