techrecovery | Nov. 5th, 2009

Now, the last time I was at your office, you spent a full hour complaining to me that my organization didn't order my network tools fast enough (it's been 2 1/2 months since I ordered them, and I just got an email about them YESTERDAY). I point out that this organization is one of the most inefficient on the planet, and things take forever, and that isn't really something that I can fix, seeing as how I'm just a tech.

Today, you email me letting me know you need two complete setups for new hires. This isn't really a problem; I send back the required forms.

Your reply email?

"They start in two weeks; we need everything set up by then."

*snrk*

TWO WEEKS. To order equipment and then get it shipped, configured, delivered, and set up.

Lady, did you FORGET that this is a government agency, and one that's inefficient by even GOVERNMENT standards? I mean, it takes SKILLS to be as inefficient as we are. We probably have people whose sole job is to monitor everything to make sure that we don't get anything done in a timely manner. "Hey! Hey you! Don't put that order into the system yet! The sit-on-it-for-no-apparent-reason timeframe isn't up yet!"

When I tactfully point out that "two weeks" is a relatively unrealistic time frame, who do you get pissed at? Me, of course, because it's somehow MY fault. Uh-huh. You do know that you're still hovering near the bottom of the list for threatening to call my supervisor because I wasn't "as perky and cheerful as you usually are" the last time I was there, right? This isn't helping things, I promise.