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hisamishness.livejournal.com2009-08-04 08:13 pm
Must "Perform The Needful" on this Luser!
Argh!
I turn around and there's another problem ticket in.
Let me quote the entirety of the problem description field....
I'm torn between canceling the ticket for lack of a proper request and emailing them back asking which of the range of human needs they are looking to us to fulfill, then referring them to HR for a Bad Touch/Red Light conversation!
I turn around and there's another problem ticket in.
Let me quote the entirety of the problem description field....
Need to have
Preferred Method of Contact:
Four of those words are entered automatically by the ticketing system.Preferred Method of Contact:
I'm torn between canceling the ticket for lack of a proper request and emailing them back asking which of the range of human needs they are looking to us to fulfill, then referring them to HR for a Bad Touch/Red Light conversation!