on IT sales calls

[anivair.livejournal.com]

a) Dear co-workers. Could you please ask people why they're calling before you put them on the line for me? If they say "to save you money on your backup solution" they're not a client, I promise.

b) Dear IT sales caller. Can you please wait till after nine AM? I've got things to do with my first hour and none of them involve pretending you can save me money on my (already free because I wrote the scripts) backup.

Not a great start to the day so far.

A simple problem

[spooforbrains.livejournal.com]

Which I hope I can succinctly illustrate with the following diagram:



Why is it that I am unable to get the office manager (who is responsible for ensuring that the new desks and associated equipment are properly installed - and, indeed, labelled) to grasp this issue, in TEN MINUTES worth of discussion?

Argh!

(no subject)

[tecknow.livejournal.com]

Apparently my school is researching this software to detect angry callers with the intention of automatically elevating them to managers/higher tiers. I foresee problems with this. Now the idea that you should act angry to get what you want, and that tier 1 support can't really help you, can be algorithmically reinforced!

Toolbar Fail!

[elder-sign.livejournal.com]

Really? Is this necessary?

( No, I think not! )

I couldn't help myself

[polarbee.livejournal.com]

My co worker stuck enough labels on this thing that it called out to me for one more. It was irresistable. So far he hasn't noticed, but I'm patient.

( for great justice )