May. 6th, 2009

lolotehe: kitties (Kitties!)
[personal profile] lolotehe
Bwahahahaaha! Just got off a call where a user was complaining about our in-office ordering system.

"Microsoft Project cannot cost $300. There must be some mistake!"

Sorry sir, but we can't get anyone here to approve any alternatives. Yes, it really does cost that much. No, you will be fired if you try to torrent a copy.
[identity profile] random-c.livejournal.com
Some customers seem to forget when you're remoted into their machines.
Earlier this week one of my colleagues connected to a customer's machine but needed to go and ask a supervisor something, so put her on hold and wandered off. As soon as he'd gone, she fired up a web browser and started checking a dating site, and sending some rather dubious emails to chaps on there.
It was a quiet afternoon, so quite a few of us ended up gathered round his desk watching what she was saying. Last I saw he was trying to work out whether he should take her off hold or wait for her to finish and close the browser.
It would have been slightly less weird if we did consumer software rather than corporate...

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