I hate India.

[misfit4leaf.livejournal.com]

Sir, I understand that $Site is being slow. What you need to understand is $Site is not owned by our company, so there's nothing we can do about it. I understand that there's a language barrier, but seriously? What part of "we do not own this site" do you not understand? Should I wave my magic wand and make it work for you? DIAF.

Short, but sweet.

[misfit4leaf.livejournal.com]

Sir, this is the tech desk, not facilities. I cannot tell you how to turn the lights on in your cubicle.

Tickets & Office Space

[erunamiryene.livejournal.com]

I'm the IT chick for SEVEN field offices, guys. SEVEN. Here are a few things to remember.

1. Just because the last guy screwed off the last two years, doesn't mean you can take out your frustrations on me. I am NOT. THAT. GUY. However if you expected him to immediately jump through hoops to fix your stuff, I can see why he'd push you to the back of the line.

2. TICKETS. OMG, TICKETS. How the @#%$%#^ do you think they track my work? That's right, smarties, the number of tickets I close. If I've worked my butt off fixing twelve different things for you, but there aren't any closed tickets, to the district office it doesn't look like I did anything. I realize the call center in Alabama sucks, and for that I'm sorry, but PUT IN A TICKET or GTFO.

3 Just because my "base of operations", so to speak, is in your office space does NOT mean that I'm at your beck and call. You can't ask me to stay in the office "just in case that problem happens again". You can't get pissed if I'm at one of the other field offices. I'm not YOUR field tech. I'm the UT/CO field tech. Seriously, I'm not just gonna sit there and hope you have a problem soon when I could be out at other sites fixing their problems.

Short Version: Don't be entitlement whores just cause the IT chick has a laptop on a desk in your office, mmkay?

And put in a freakin' ticket.

Wait, what?

[awarrenfells.livejournal.com]

So, apparently, one of our Pilot Markets for our new service has run out of Static IP addresses.

I LOL'd a little.  I would hate to be the network engineer right now.  ^_^