"But I do this EVERY WEEK"

[armethis.livejournal.com]

So I work in tech support at a post secondary institution and I get some real special cases once and a while. Well ok, I probably get at least a dozen every day, (remember: "those who can; do, those who cannot; teach") but on occasion there is an example of such sheer, galling, unfathomable stupidity that the entire shop sits in stunned silence for a few minutes.

She burnt a DVD at home. She put it in the DVD player. I get yelled at for 10 minutes because it is not playing. It takes me almost a full 20 minutes to convince her that maybe she made a mistake in burning the DVD and let's try it in the computer, see if we can salvage this so she doesn't need to cancel her lecture.

It takes her about 10 minutes to get the disk out of the DVD player and into the computer. They are side by side, labeled and illuminated.

I then watch though remote desktop as she goes and opens a PDF file to give her presentation. The final blow; "See I do this every week, MY disk is fine YOUR DVD player is broken"

Yea.