Nov. 27th, 2008

[identity profile] boogara.livejournal.com
So, yesterday was quite the day...making it short and sweet...

Dear Dealers,
I understand you cannot access your e-mail, or your computer, or having some other non-company related computer issue. However, we do not help you with anything that does not relate to our company. Your own local support told you to call us? Oh well, still aren't going to help you. We really don't do much help for our own company's employees (thank you F for not giving us rights beyond clicking a mouse and typing */sarcasm*). Ma'am, why did you call here at least twice, and I got you those two times? I didn't help you the first time, I explained to you THEN why I can't. You call back and expect a different answer?

If we aren't even able to go beyond "best effort" for our own employees, what makes you think I'm going to bend over backwards for you, who doesn't work for us (directly) AND gets mad when I need information from you?
[identity profile] geekgrrl-ca.livejournal.com
Normally quizzes wouldn't be posted here but this one kind of relates to most of the people in our member list and this quiz amused me. I've been on a forced vacation this week (I had too much vacation time accrued so I booked off this week cause friday is going to be the craziest) and I've stayed away from computers and their users for the most part. I'm sure next week when I get back to the phones there's going to be plenty of people upset that the 30$ gadget they bought on black friday doesn't work the way our $300 gadget works and they want to speak to "the highest authority" on the matter hence it gets escalated to me.

80% Geek

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