Short and Sweet...

[amynnah.livejournal.com]

Dear Users on the 5th Floor in One Particular Department,

It is not necessary to flood us with calls about the same damned printer, all at the same time. We got it the first call. When I hear my fellow Helldesk coworkers on the phones with people on the same floor, calling about the exact same problem, at the exact same time as I am...

...that cuts efficiency. A lot. Not only are you flooding out other callers with different problems, you're tying up the Helldesk, Support, your fellow coworkers, and after 3pm, we're shortstaffed. Fortunately, we're pretty quick on the uptake and tied it into one ticket (yay for Windows Messenger).

Please pretend you're not completely mentally defunct and keep in mind there are other people than you bunch of special, unique snowflakes. Support's coming, and they're going to be pissed at all the notes we've all collectively plopped on this ticket.

Thank you.
amynnah, whose friggin' wisdom tooth was yoinked out last night, and is without pain meds today, yet is at work trying to help you ungrateful bunch of asses.