Bank "IT Manager"...
Jul. 7th, 2008 01:29 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
Dear Mr. Bank IT Manager,
~No, unsecure FTP is not a viable backup solution for your workstations.
~No, I shouldn't have to explain to you why this is true.
~No, I will not help you come up with another backup solution.
~Yes, I am a supervisor.
~I really don't care how much money you spent on our software.
~I would imagine you would get sarcastic after 30 minutes on the phone with you.
~I really don't care if the "old software" did it this way. The "old software" wasn't designed to do what you are trying to do.
~I wonder if the FDIC or whomever handles security audits for banks would be interested in you transferring files with customer records over the internet via unsecured FTP connection.
~No, you can't speak to MY supervisor.
~Your thoughts on the documentation certainly doesn't affect the problem on hand, nor does it give you the right to tell me to "help [you] or shut up".
~You also shouldn't be talking over me.
~Did you read that manual I told you to go look at already?
~I don't care (and actually don't believe) that you've been in computers for 30 years, you're still a dumbass.
/is it Friday yet?
//My vacation starts on Friday...
*EDIT* It gets better... The guy has another issue with the product and took screen shots. The first shot was in Vista, the second one was in Windows XP. They were supposed to be of the same computer showing different options/settings. He apparently thinks I'm stupid, that I would somehow not notice BRIGHT FARKING BLUE TITLE BAR in XP as compared to DULL BLUE GREY TITLE BAR in Vista.
I actually called the guy and told him that if he wants me to help him, he needs to quit playing around and provide the information I'm asking for, and then proceeded to tell him that I may not have a degree in CS, but I'm pretty good at what I do, and I know the difference between a Vista window and an XP window.
~No, unsecure FTP is not a viable backup solution for your workstations.
~No, I shouldn't have to explain to you why this is true.
~No, I will not help you come up with another backup solution.
~Yes, I am a supervisor.
~I really don't care how much money you spent on our software.
~I would imagine you would get sarcastic after 30 minutes on the phone with you.
~I really don't care if the "old software" did it this way. The "old software" wasn't designed to do what you are trying to do.
~I wonder if the FDIC or whomever handles security audits for banks would be interested in you transferring files with customer records over the internet via unsecured FTP connection.
~No, you can't speak to MY supervisor.
~Your thoughts on the documentation certainly doesn't affect the problem on hand, nor does it give you the right to tell me to "help [you] or shut up".
~You also shouldn't be talking over me.
~Did you read that manual I told you to go look at already?
~I don't care (and actually don't believe) that you've been in computers for 30 years, you're still a dumbass.
/is it Friday yet?
//My vacation starts on Friday...
*EDIT* It gets better... The guy has another issue with the product and took screen shots. The first shot was in Vista, the second one was in Windows XP. They were supposed to be of the same computer showing different options/settings. He apparently thinks I'm stupid, that I would somehow not notice BRIGHT FARKING BLUE TITLE BAR in XP as compared to DULL BLUE GREY TITLE BAR in Vista.
I actually called the guy and told him that if he wants me to help him, he needs to quit playing around and provide the information I'm asking for, and then proceeded to tell him that I may not have a degree in CS, but I'm pretty good at what I do, and I know the difference between a Vista window and an XP window.