(no subject)

[cjkline83.livejournal.com]

So, just curious. For anyone that does networking, especially hard wiring. What standard do you use for your wiring: A or B?

I was always trained by every other person to use B. I was told it was the Cisco standard. For some reason, my current employer insists all our sites be wired in “A”. Is there any ill effect for using A over B?

And, no, I’m not really asking a tech_support question, just wanted network people’s feedback on their experience with their employers.

THANKS for not flaming me :D Or, not. Whatever. It's monday. RELEASE THE EVIL.

Things I can't help you with, Volume 1

[barbituratecat.livejournal.com]

Dear frantic woman on the phone,

I'm not really sure why you called me. You just transferred services from provider X, and your website, which was on provider X's servers, is no longer up. This is because you are no longer their customer. Why you're calling me, well, I'm kind of confused on that, because whatever you want me to do, I can't.

I can't call them and ask for your website files back. I don't know if they wipe your account files when you leave, or if they archive them for awhile in case you come back. Why not? I don't work at provider X.

I also don't know how to 'get your site back' for you. And why did no one tell you that you wouldn't have your website transferred when you switched services? Well, probably because A) we're not psychic [did you ask?], and B) that's pretty damned obvious to most people.

While I'm sympathetic to the fact that you 'ran a business' off that website and are upset at losing it, I'm not sympathetic to these numerous other factors.

-You used ISP webspace to run a business from, which is generally a big no-no in the ULA or TOS.
-You didn't purchase your own domain or webspace on a dedicated server that allows business sites.
-You have no idea how you made your website or uploaded it to the webspace.
-You never kept back-up copies of your source code or Dreamweaver files or WHATEVER on your own system.
-You uploaded pictures to a website without keeping back-up copies on your PC as well, pictures that you don't have original files from, and can't get copies of again.
-You kept giving people your website address, despite not even being a subscriber to that provider, and didn't realize the site was gone for days.

So I'm sorry, but I can't help. Although I do thank you for not yelling at me.

-Barbi

Informal poll

[drquuxum.livejournal.com]

Just a quick survey, if my fellow aggrieved parties here don't mind.

Which of the following classes of luser do you despise the most?

1. Those who are truly clueless and you must spoonfeed them
2. Those who feign cluelessness and demand you spoonfeed them
3. Those who are clueless but don't admit it and only come to you to clean up their mess

I used to think I hated #3 the most, but nowadays, #2 irks me more often. How about you?

(no subject)

[lizzybees.livejournal.com]

Dear Help Desk,

Please learn how to transfer phone calls. We're keeping track of how many times you've dropped our clients from conversations because you cannot figure out how to work the transfer system. Let's just say the number is well into the double-digits now.

And please stop giving out our direct extension. Your job is to screen calls and direct them to the appropriate department, not just give them our extension so we have to waste time doing basic question-and-answer crap.

Absolutely no love at all (seriously, I fucking hate you),
Me

Developing a New Muscle?

[ohmyhead.livejournal.com]

We've got a n00b sales chick. She's needy, but all new sales people are, I don't mind. They need what they need, right? Including headsets for their phones. So for a couple of days I have been rummaging through my piles of phone shit trying to put together a working headset for her. Recent new hires have swiped up my ready-to-go sets. So while I plug dead base after dead base into her phone, the sickenly sweet sales chick decides to exchange words with me...

Her: Did I present you with a challenge?

Me: Yes you did, but I'll get it.

Her: Sorry, but I really need a headset. I was telling my trainer that I am developing a new muscle here (and she showed the area of the front of her left shoulder).

Me: Seriously? You've been here one week and you are developing a new muscle?

Her: Yes! But if you can't get this working, I'll just go buy one for myself.

Me: No no, if you are complaining to your trainer about new phone muscles, I WILL get this working for you. *smile*

Her: (so NOT smiling) What? Complaining? That wasn't a complaint! That was...was...that was just having conversation! Boy, I'm going to have to remember how to talk in front of YOU if you think everything I say is going to be a complaint when I am merely communicating...

I am already halfway down the hall.

And just last week she was saying how every day was a good day and she hoped we'd all some day end up in heaven. 0_o

Dear moronic customer.

[arinoch.livejournal.com]

That little piece of cardboard you're hanging onto that says "product key for Windows Vista"? Yeah, that would be your product key for Windows Vista. Please, stop being brainless and put it in so we can finish the OS install and I can get you the hell off my phone.

You fail at life,
Me