AD NAUSEVM

[ebtb.livejournal.com]

You seem to suffer from the ills I warn my students about: you are too close to your program to see obvious design flaws. Suggest you add some fresh, inexperienced staff to your testing team to increase the naivety level, lest the King continue to parade cluelessly before the populace, sans clothes.

My recent installation of your program was most disappointing. After a full system scan, some tracking cookies were detected. I looked for a way to delete or at least quarantine them, to no avail. Nowhere was there any indication of how to take action.

Yes, I will now read your manual and run the scan again. But don't fool yourselves: if your software is so unintuitive that I can't run a default-option system scan and easily determine how to delete the malware it finds, your software will never make it to prime time, no matter how superior your technology is otherwise. If you had a few less experienced personnel on your evaluation staff, you would already be aware of that.

Dear Luser,

You sound  intellectually superior to me.  Oh, wait. Cookies are just text files and therefore not MALWARE. Too bad your fancy sentence structures don't cover up your ignorance.

Die in a fire,

MB

"Printer" is a dirty word

[xforge.livejournal.com]

luser: "I can't print!"
tech: (goes over to look; app is apparently ignoring Windows "default printer" and trying to send to a printer that's been deleted. Luser not clued-in enough to notice the "printer" field is blank. Fix problem.)

One hour later

luser: "I can't print!"
tech: (logs on remotely this time, not wasting the trip. Luser has forgotten to open her printer-redirect for the IBM OS/400 machine. Fix problem. Resist urge to stab luser in neck with pen.)

We are not teh intardweb

[geekgrrl-ca.livejournal.com]

 Just  because our product connects to your computer doesn't mean we have anything to do with your internet connection not working. what? you haven't signed up for internet. that's why it's not working. go call aol or something so we can know when we see your email address just the level of retardness we are dealing with.