I cannot make this kind of thing up.

[lihan161051.livejournal.com]

Someone, somewhere, told a customer to connect his DSL modem to both the WAN and LAN ports of his router. (Pushed pretty hard when the customer balked, too.) And was then surprised when there was no Internet connection on the LAN side of the router.

I really hope that tech doesn't work for my employer, because if they do, and are in my call center, I'm going to have to walk over there and give said tech a dope slap hard enough to result in a keyboard faceplant. It's bad enough when customers come up with stupid shit like this on their own, but there's no excuse for a support tech giving a customer dumbass instructions like those .. if there is one network topology that WILL NOT WORK, absolutely guaranteed, it's that one ..