Sep. 7th, 2006

[identity profile] doitalone.livejournal.com
So, I just started my new desktop support job, and it's been a while since I had one.

I had a stint in law. Forgive me plz.

Anyways, my cube is SO empty because I have nothing from the law firm. SO, post your favorite comics in the comments, or IT sayings, or whatever, so I can print them out and decorate my cube. :-)

We will all have many LOLz.
jecook: (Default)
[personal profile] jecook
Copied almost verbatim:

jecook,

You are the second person to complain today about the niki8ones account being used to post spam inside forums. I have locked that account.
Please let me know if you continue to see abuse from the nerdshack.com or mailshack.com domains.

The Nerdshack Abuse Staff


[webmaster of forums that I administer] wrote:
Good evening.
My name is [jecook]. I am the corporate webmaster for [domain],
and part of my duties is the maintenance of the forums we operate.
We have a user profile registered under the email listed in the
subject line, "niki8ones@nerdshack.com", which I believe to be selling
perscription drugs or some other product commonly advertised via spam
via the following URL:
http://www.angelfire.com/crazy/buy-xanax/index.html.
I am in the process of contacting the domain owner of that URL to
report a violation of their T&Cs.
As I am uncertain as to if this is a valid user and a victim of a "joe
job" I am sending this message to you requesting you to investigate.
THank you in advance for your time and effort.

[signature snipped]

I love it when a plan comes togather.

Checking "that URL", I've noticed that it's still active. Apparently, Lycos cares not that it's free users are abusing their service. Although I will state that All I've done so far is send an email to the abuse account, because their fancy ass ticketing system was down last night.
[identity profile] gythiawulfie.livejournal.com
I have never ever ever had an issue with dell. Who ever designed their new ticket system forgot to have it include the drop downs you select into the email.

I have just spent several emails explaining what I wanted. They are supposed to give me a return authorization number so I can return software that, was, well... useless as my old computer died before I got it.

I ordered the intelli transfer so I could transfer the settings from my dying pentium 3 to the new computer. However new computer came first, old computer died few days later, then software came. Software is now useless.

Wellllllllll

I follow the directions on the sheet to go to a particular website and email customer service to retrieve my return authorization number.

So, I select return in the first drop down.
Software in the second drop down.

Fill in my name
Order Number and it says to give a BRIEF description.

Well, here's what it ended up looking like when the rep got it.

This gets long

Read more... )

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