"Do you understand the words that are coming out of..."

[mfeltes83.livejournal.com]

"Let me guess. You wagered 'My mouth'... and I'm right."

--

>>> [ID10T@moron.com] 2/27/2006 10:13 AM >>>

So could you reset it?

Helpdesk <help@[somewhere].edu> wrote:
I can reset your password, but to do so I'll need your social security number. If you're uncomfortable putting that in an email, you can call the help desk at [phone number].

Michael [redacted]

>>> [ID10T@moron.com] 2/22/2006 7:11 PM >>>
I DONT KNOW MY PASSWORD ANYMORE FOR MY ONLINE STUDENT EMAIL. CAN YOU RESET IT FOR ME, OR HOW DO I GO ABOUT IT

And the Fiery Saga Continues

[gythiawulfie.livejournal.com]

Someone is going to get their arse chewed, and its not me nor is it M. I Copied A on all this.
So, remember that NT box with the null password? My fiery... Well, well, well.

I get a phone message on our message system to call JD (not the J from the intial scenario) to call him concerning our 3 firewalls. Yes, we have 3. I thought we only had 2, but we have three. One for the main system, and 2 designed for us. 1 for my Fiery (which SHOULD have still been there) and 1 strickly for our Ring since we are a remote site. Mind you, I can do AD stuff, set up computers, network computers etc. I am not a sys admin nor a network admin or security expert, other people do that job. I train people, do graphics, and basic tech support with just enough knowledge about other stuff to get me into trouble. (Actually, if they need me to do something, they just send me directions and a direct line to call if I get stuck. I am the here, do this, person at our remote location.)

So, I called him back. Conversations sorta went like this. ( I can't log calls)

JD:Did you guys get any equipment replaced, like a new gateway?
Me: No
JD:Okay, did I ever give you access to the firewalls?
Me: No. We decided since I was not responsible for network security it really wasn't necessary. I can set up computers, add them to the AD, etc.
JD: Have you all had any problems lately?
Me: Well J, from security was bitching about the Fiery again.
JD: Well, that's because the extra firewall I tossed it behind so only you could see it, or anyone at PJ for that matter is gone. You didn't put it in the AD did you?
Me: No. I am the only one who uses it.
JD: Okay, I'll call you right back.

20 mins later ( Read more... )

Co-worker unleashed

[justsomegurl.livejournal.com]

I have this coworker that reminds me of the movie "unleashed". I am very mild and passive. When I need some umph put into something I had a tendancy to go to this coworker for help. It was all hunky dory at first. CW (coworker) would call up company X and yell and demand management until something got done. This worked great when I knew we were in the right. The issue is CW's become a bit uncontrollable. I think CW is burning bridges with this company that we HAVE to work with. In addition, CW is turning his/her fury on other coworkers now. The worst part is CW doesn't bother to make sure CW is right before CW rips into someone. On top of that, if CW finds out CW was wrong CW never apologizes. I'm starting to feel bad for ever getting CW going. Anyone else have a loud-mouth coworker that flies off the handle? Any suggestions on dealing with him/her?

Oh good.

[toxico.livejournal.com]

One guy's last day was Friday. That puts a team of 8 total down at least 2 people.

Anyone in Dallas/Fort Worth that's Security+ certified, willing to be strapped to a phone and willing to work in north Plano, let me know if you're interested I'll try and get contact info if'n you want. For phone monkey work the pay and benefits are excellent.

[Edit: It -may- be a contract-to-perm thing; I'm honestly not sure this early in the game.]

(x-posted to my own journal)

ok, I am an ID10T....

[jecook]

I'm migrating our office manager to her new machine today. No major worries, and it looks like she will be please with the new machine.

So I'm configuring her email account, and Outlook dutifully starts pulling down her mail.

all 2,278 messages, with a combined total of 486 Mbytes. Apparently, I set her old machine to leave the messages on the server and not clean them off EVER.

Whoopise.

Kill.....

[fuego.livejournal.com]

-Thanks for calling *Some Fruit Company* This is Fuego, may I have your first name?
-What?
-Thanks for calling *Some Fruit Company* This is Fuego, may I have your first name?
-I have a case number.
-Okay, just a moment, may I have your first name?
-1234....
-Hold on a moment, may I please have your first name?
-123...
-Okay, fine the number is 12345678, right? And what is your first name?
-(Takes a deep breath) AlexanderMichaelLevansk-
-Okay, so your first name is Alexander?
-No, my name is John. Alex is my dad.

May I just say how much I dislike...

1. People that don't listen
2. People that don't listen repeatedly
3. People who won't give a simple first name when asked for it.


See, I have this HUGE pet peeve...first thing I ask for is first name. Simple question, right? If nothing else so I know who I'm talking to. It's perfectly reasonable. I do not normally need people to spell their name...if I need it, I ASK. an I usually speak with emphasis on the word "first"
I truly loathe asking for a name and having someone do any of the following:
-Spell it instead. Thanks, I KNOW how to spell Bob, Tim Tom, John, Jane, Amy, Mark, Mary...And I Don't know how to pronounce "E-f-m-k-v-n-g-j-e-g-n-j-g-b-j-g-d"
-Say their entire name and spell it in one breath "MaryElizabethFosterJohansen M-a-r-y-e-l...."
-Ignore the question and give me something else alltogether- phone number, ave number "I'm calling on behalf of so and so..." I didn't ask that, I asked for the first name of the person i'm currently speaking to. Also, if you tell me that the computer belongs to someone else without giving me your name, DON'T get snippy with me when I ask if I will be speaking to the other person or to you.
-Talk over me- "May I have your first n-" "MaryElizabethFoster..."
-Worst of all...launching into their problem without regard to anyhting I've already said. 4 times.

Oh - my - god

[khorne.livejournal.com]

Client from hell!
http://bonlebon.blogspot.com/2006/02/and-you-thought-you-had-problem-with.html