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From one of my Cable Internet companions.
Customer: Hi I can't dial into the internet.
S: Hi, so your phone line is ok?
Customer: No the phone's broken; that's why I'm calling.
S: OK, what's your number?
Customer: [number]
S: OK, looks fine. Why doesn't it work?
Customer: Well when I try and dial, I hear voices when trying to get on the net
S: ok.... what's the dialing number you're using to dial up?
Customer: 001137186665511
S: Are you with [ISP] for dialup?
Customer: Yes, of course.
S: Well, you're calling Latvia, not [ISP].
Customer proceeded to tell me how he isn't going to pay for it. Transfer to Telephone Customer Service.
Customer: Hi I can't dial into the internet.
S: Hi, so your phone line is ok?
Customer: No the phone's broken; that's why I'm calling.
S: OK, what's your number?
Customer: [number]
S: OK, looks fine. Why doesn't it work?
Customer: Well when I try and dial, I hear voices when trying to get on the net
S: ok.... what's the dialing number you're using to dial up?
Customer: 001137186665511
S: Are you with [ISP] for dialup?
Customer: Yes, of course.
S: Well, you're calling Latvia, not [ISP].
Customer proceeded to tell me how he isn't going to pay for it. Transfer to Telephone Customer Service.