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twitchfetish.livejournal.comi escalated a call to our T2 specialist, because i couldnt find the answer to a question about some machine compatibility issues.
this is the answer i got back via email:
"I don't have an easy way of finding out."
...i'm sorry, i wasn't aware that it had to be EASY for you to find out. you're the TIER 2 escalation. that means you find out the things that AREN'T easy to find out. we're all trained technicians. we can find out the easy stuff by ourselves.
do your goddamn job!
IV
this is the answer i got back via email:
"I don't have an easy way of finding out."
...i'm sorry, i wasn't aware that it had to be EASY for you to find out. you're the TIER 2 escalation. that means you find out the things that AREN'T easy to find out. we're all trained technicians. we can find out the easy stuff by ourselves.
do your goddamn job!
IV
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