Here's one I shared here on the day it happened, so many years ago...
I was a Tech Monkey, er, Support fellow for a US Cable TV company, supporting Cable Internet and basically telling people to reboot their modem and pay their bill.
This one lady couldn't figure out why her service was not working (don't remember the exact reason for it, but odds are nonpayment), and started screaming at me and how I and the company were a bunch of racists and blah-blah-blah. I had already had more than enough before that call started, so attempted my one shot at disarming the situation...
"Miss, you're a voice on a phone and so am I, I do not know your race, and there is no way you could know mine."
"Well, you're obviously white! You sound too intelligent to be black!"
![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2016-03-21 06:20 am (UTC)I was a Tech Monkey, er, Support fellow for a US Cable TV company, supporting Cable Internet and basically telling people to reboot their modem and pay their bill.
This one lady couldn't figure out why her service was not working (don't remember the exact reason for it, but odds are nonpayment), and started screaming at me and how I and the company were a bunch of racists and blah-blah-blah. I had already had more than enough before that call started, so attempted my one shot at disarming the situation...
"Miss, you're a voice on a phone and so am I, I do not know your race, and there is no way you could know mine."
"Well, you're obviously white! You sound too intelligent to be black!"
My brain went TILT after that one.