Asking me about it 15000 times will get it fixed quicker

[rwmidl.livejournal.com]

Yes I know we're having intermittent network problems.
Yes I've notified network support.
Yes we're working on it.
No, asking me and reminding me about it 15000 times will not get it solved quicker.

Comments

[trenthamfamily.livejournal.com]

Ah you forgot to mention when they ask you over and over again how long it's going to take when you repeatedly tell them you are in Texas and the people working on the issue are in Washington DC!

[rwmidl.livejournal.com]

Or I'm in South Carolina and network support is in Hong Kong and San Jose...

[trenthamfamily.livejournal.com]

Yeah like we can just waltz down there and ask them, better yet, we have their schedules in front of us! Normally the caller with the ticket going to DC has their butt sitting in the SAME DC office!