Oh, Tier 1.

[nightsinger.livejournal.com]

Slightly redacted quote from a ticket received from Tier 1:

$Customer does not like the number 0. I'm not sure why I'm telling you this. I don't know why the $Customer told me this, but he went into quite a speach about how $Company has too many zeros. I guess I just have to share that with someone.

You know, dude, I have no idea why you're telling me, either.

Comments

[mouser.livejournal.com]

Dude is just trying to cut their own pain.

[nightsinger.livejournal.com]

Yeah, but what exactly does he expect me to do about it? Switch everything to display in hex to reduce the chances he'll have to see a zero? Replace all the zeroes with smiley faces?

[usekh.livejournal.com]

Because it is funny? :P

[tuba-man.livejournal.com]

So we're onto sharing it 4th-hand now! I've already got my speech prepared if someone calls to tell me about zeros...

[jjjiii]

$Customer feels that company would be well advised to add more heroes.

[ghostdandp.livejournal.com]

remove all the zeros from the computer..

and watch it crash as binary becomes all 1's.

[hiroe.livejournal.com]

However, $commenter would advise against adding any additional Neroes. (http://en.wikipedia.org/wiki/Nero)

[drquuxum.livejournal.com]

I admit that I often feel the need to share unique forms of asshattery with my coworkers.

[cirobi.livejournal.com]

This is exactly the kind of thing I like sharing with my manager just to completely throw him off for a while. Thankfully, my manager is made of awesome and enjoys such brain pauses. :D

[swwinchester.livejournal.com]

... Yep. I'd share that too, if only to spread the strangeness around a little. Granted, that -is- in proper keeping with being a Discordian.

[darkmattr.livejournal.com]

I wish my tier 1 guys were that funny.

[caira.livejournal.com]

Clearly, he doesn't know about this comm.

[falnfenix]

heh.

that kid would have been fired at my old job for that ticket.

[jdotmi.livejournal.com]

My thoughts exactly.

[dave-iii.livejournal.com]

Misery loves company. Think of it from $Dude's point of view, he had to LISTEN to that speech, all you got was a ticket about it.

[jamoche]

Shared pain is lessened.

... and the other half of the saying is that shared joy is increased, so what does that mean about shared funny-yet-painful tech support stories?

[mouser.livejournal.com]

It means a net delta increase in emotion of 0.5

[wxgeek.livejournal.com]

Heh. Reminiscent of some of the tickets I used to write. :)