Liar Liar

Nov. 20th, 2009 10:52 am
[identity profile] thewrabbit.livejournal.com posting in [community profile] techrecovery
Do not lie to me. I will find out, and when I do I will be very annoyed at you for wasting both our times.

I understand your computer is freezing and that it just started happening this morning. So I ask the old IT standby of 'Have you rebooted your PC since this started happening?' and you assure me you have.

So why when I look at the PC do I find that it was last rebooted on 3 November. This is the 20th. Did you reset your clock before rebooting for fun and giggles? Or do you not understand what reboot means? Just in case you didn't I asked if you had turned it off and then on - simple non technical words that a 4 year old would understand. When I call you back and ask you about it it turns out you hadn't 'turned it off completely'.

Head desk.

Date: 2009-11-20 12:37 pm (UTC)
From: [identity profile] xforge.livejournal.com
Yanno, they probably thought "reboot" meant turn the monitor off and on. I get one of those at least once a week. ::twitch::

Date: 2009-11-20 01:00 pm (UTC)
From: [identity profile] the-s-guy.livejournal.com
Never, ever ask a yes/no question. The answer will be the one which is least helpful and causes the most subsequent homicidal rage.

Even asking when it was rebooted is pretty much a no-no. The only way to get a truthful answer on this is to have the PC rebooted there and then, and to ask the user to attempt to read the BIOS messages out as they come up, to prove they're not just saying "yes I'm rebooting" while throwing pencils at the ceiling or turning the monitor off and on.
Edited Date: 2009-11-20 01:01 pm (UTC)

Date: 2009-11-20 02:33 pm (UTC)
From: [identity profile] jokergirl.livejournal.com
That was my thought too.

;)

Date: 2009-11-20 02:47 pm (UTC)
From: [identity profile] major-error.livejournal.com
what was the quote? "Some days it's not even worth chewing through the restraints..."

Personally, I think we could all use something like this (http://www.google.com/products/catalog?q=beer+keg&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&cid=17311768100868754391&ei=y6oGS966PM7knAfkwYzMCw&sa=X&oi=product_catalog_result&ct=image&resnum=4&ved=0CCEQ8gIwAw#) at each of our desks.
Imperial stout for me, please!

Date: 2009-11-20 03:41 pm (UTC)
From: [identity profile] amynnah.livejournal.com
...I think I love you.

I've sent that link around IS&T and it just got sent out to the entire IS&T department by the secretary. /bows to your awesome. A few people have responded (no reply-alls!) that they hope Santa brings them that.

Date: 2009-11-20 03:42 pm (UTC)
From: [identity profile] amynnah.livejournal.com
I make 'em reboot while on the phone. If it's back up within five seconds, chances are they turned the monitor off and on. If it's back up within 15 seconds, they logged off. If it's longer than 20-25 seconds, it's been rebooted and they get cookies.

Date: 2009-11-20 04:14 pm (UTC)
From: [identity profile] antikythera.livejournal.com
AWESOME. Does Magner's come in a mini keg?

Date: 2009-11-20 04:34 pm (UTC)
From: [identity profile] major-error.livejournal.com
aw shucks...

And all I was looking for was an image of a beer keg to post. Instead of the image results being near the top, the shopping results were, and that was the first item. I saw it and thought "...Even better!" *post*

As for myself, if I'm in for a penny, I'm in for a pound. I'll go straight for the 5gal keg setup (http://leeners.com/beer-equipment-kegging.html) instead. I think at least 4 can fit in an average 18cube refrigerator, though I can't imagine myself consuming (much less brewing) that much homebrew regardless of quality...

Date: 2009-11-20 05:46 pm (UTC)
From: [identity profile] barbituratecat.livejournal.com
And if it takes ten minutes...

they should get a new computer, and chances are, nothing you do can fix whatever problem they're having.

Date: 2009-11-20 07:24 pm (UTC)
From: [identity profile] amynnah.livejournal.com
Drop kick the old PC out the window. That's my favorite solution. ;)

Date: 2009-11-20 09:00 pm (UTC)
From: [identity profile] goose-entity.livejournal.com
"Does your beer look like a mix of molasses and used engine oil? No? Then you aren't drinking IMPERIAL STOUT.. buy it at your local booze stop!"

:-D

Date: 2009-11-20 09:10 pm (UTC)
From: [identity profile] major-error.livejournal.com
Indeed! :D

It's the 2nd thing on my (very) short list to brews to make myself.

Date: 2009-11-20 09:13 pm (UTC)
From: [identity profile] goose-entity.livejournal.com
sadly I live in a state full of hopheads. Obviously they have just burned out their tastebuds and cannot appreciate the wonder of the Dark Side of the Schwartz....

Date: 2009-11-20 09:25 pm (UTC)
From: [identity profile] major-error.livejournal.com
A cryin' shame...
I like a good Imperial almost as much as I like a good Hefe or Marzen. Man does not live on IPA alone!

I think this area is saturated with beer aficionados. My (chain) pub of choice has a beer tour (http://winkinglizard.com/data/content/beer_tour.asp) that is very popular. There were only 2 that I had to force myself to drink, and both involved pumpkin. Oh, and I finished the required 100 by June ;)

Date: 2009-11-20 09:36 pm (UTC)
From: [identity profile] goose-entity.livejournal.com
I am a malt head, not a hop head. I like chewy, dark beers except in the summer when I tend to switch to hefes or wittes.

A good amber like Bell's tends to be in the fridge/cupboard a lot of the time, too :)

Date: 2009-11-21 06:03 am (UTC)
From: [identity profile] vulpisfoxfire.livejournal.com
As opposed to keeping the PC and drop-kicking the user out the window? :-)

Date: 2009-11-23 02:18 pm (UTC)
From: [identity profile] antikythera.livejournal.com
Actually, there's a stout that I like that's called Old Engine Oil. :)

http://beeradvocate.com/beer/profile/323/875

Date: 2009-11-23 02:23 pm (UTC)
From: [identity profile] goose-entity.livejournal.com
I also like Ola Dubh, especially the most expensive one, natch ;)

Date: 2009-11-23 02:23 pm (UTC)
From: [identity profile] goose-entity.livejournal.com
ditto - "what did you think I meant when I said reboot?!!!?"

Date: 2009-11-23 05:36 pm (UTC)

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