[identity profile] cirobi.livejournal.com posting in [community profile] techrecovery
We have a remote backup solution for end user machines, particularly laptops, and one of my users (a developer) needed to recover some files from a dead laptop. He, of course, forgot his password since most folks rarely need to go into the web portal of their account for anything. On the logon page, there's your typical "Forgot Password?" link, so he naturally clicked on it to try resetting his password.

The only problem is, he got an interesting surprise:



He emailed me a screenshot of it and I didn't believe it until I went and looked for myself. Yea... support fail....

Date: 2009-09-11 09:17 pm (UTC)
chaobell: Pyro taking a walk, firing flamethrower into the air just because. (Default)
From: [personal profile] chaobell
Ha ha, oh wow.

Date: 2009-09-11 09:19 pm (UTC)
From: [identity profile] tattooofhername.livejournal.com
That's... special

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