I AM A MAGICIAN!

[khrysta.livejournal.com]

I have the sad fortune of working as a student tech for IT at a small college. I can recall vividly the (most recent) moment I became a magician as well as a tech. Let me tell you about it... (no, really, let me, it's therapeutic)

Innocent Me: I.T, this is Krista.
Demon User: I need to get into my phonemail.
Innocent Me: Alright... what's the problem?
Demon User: I can't remember the second set of numbers. I can remember my extension, but not my numbers.
Me: You mean your password?
Demon User: ... well, yeah, i guess if you want to call it my password. *grumble grumble*
Me: Okay... have you tried going through the student access page to reset your password using your id and such? I can do it for you if you give me your Student I.D. and pin.
D. U.: Can't you hear me? I just need that second set of numbers!
Me: ...right... But, you see, I'm not authorized to just reset it and I can't really look it up unless I know who you are. I can set up a ticket if you don't want to -
D.U.: I DON'T WANT A TICKET, I WANT MY PHONEMAIL!
Me: Well, I can't very well help you if i don't know who you-
D.U.: TYPICAL I.T. RESPONSE, CAN'T DO IT!
*click of user hanging up*

yes! without knowing who you are, your student i.d., or ANYTHING AT ALL, i can give you that magic set of numbers that will open your phonemail box! For my next trick, penguins will come to the office and put me out of my misery! TA DA!

Comments

[inahandbasket]

i hate people

[servermonkey.livejournal.com]

Amazing, isn't it? How people manage to function in the real world amazes me.

"I guess if you want to call it my password". . .classic.

[wesmills.livejournal.com]

You mean to tell me your employer hasn't set you up with BOFH Caller ID (http://members.iinet.net.au/~bofh/newbofh/bofh20nov.html)? It's a sad, sad day when techs can go around without BCID...

Tux the penguin

[irishmasms.livejournal.com]

Tux the penguin has saved me a few times with that Linux 'thing'! ;)

[achernow.livejournal.com]

I feel your pain. I used to work IT for a medium-large university. People don't understand that I could not change their VM password (Help Desk didn't have access to it)

-A

[stevenglassman.livejournal.com]

For my next trick, penguins will come to the office and put me out of my misery! TA DA!

You rang?