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Oct. 26th, 2008 04:02 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
mtupyro.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryI saw the light turn red today. the light should never turn red.
The phone system needs approximately 100 calls or more in queue to make the light turn red. When I had a moment to check it was 134 in queue. When the manufacturer puts out a bad firmware upgrade and it makes people not have dial tone on their phone, this is a bad thing.
It's also why I got off work at 11pm CST and am now thoroughly drunk with a day off tomorrow (err, today).
EDIT: And yes, I do tech support. New job from the last time I posted however. I now work in a call center for a very evil corporation doing phone and internet support.
The phone system needs approximately 100 calls or more in queue to make the light turn red. When I had a moment to check it was 134 in queue. When the manufacturer puts out a bad firmware upgrade and it makes people not have dial tone on their phone, this is a bad thing.
It's also why I got off work at 11pm CST and am now thoroughly drunk with a day off tomorrow (err, today).
EDIT: And yes, I do tech support. New job from the last time I posted however. I now work in a call center for a very evil corporation doing phone and internet support.
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