lolotehe: (Just....christ)
[personal profile] lolotehe posting in [community profile] techrecovery
If it takes us thirty minutes to walk you through reseting your password, what possible use could you have with a website?

Date: 2008-09-10 06:37 pm (UTC)
From: [identity profile] superbus.livejournal.com
You should have made his password "gotogeocities"

Date: 2008-09-10 06:40 pm (UTC)
From: [identity profile] diver-boy.livejournal.com
I had a call like that the other day
I insisted the user to see if his caps lock button was on
over and over again, he says he didn't.
Apparently, he did have it on and hung up the phone on me when he realized his mistake and was able to get in.

Douchebag.

Date: 2008-09-10 07:25 pm (UTC)
From: [identity profile] amynnah.livejournal.com
Ah yes... those I tell to "use the top number bar, as opposed to the number pad on the right."

...user lingo. Gotta love it.

Date: 2008-09-10 07:26 pm (UTC)
From: [identity profile] amynnah.livejournal.com
Answer: "You fail the internets. No website for you."
*click*

30 minutes for a password reset... that makes me very sad and sympathetic for you... :(

Date: 2008-09-10 07:50 pm (UTC)
From: [identity profile] outcastspice.livejournal.com
yes!! so many of my customers (domain admin) should not have websites, it's not even funny anymore. only once did i actually tell a client that he needed to tell his web designer to call in instead of calling me himself.

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