I can't log in!

[mouser.livejournal.com]

Cliff notes of an email exchange:

ID10T: Help Help! I can't log in!
SAINT: *CHECKCHECKCHECK* You're login is fine...
ID10T: Oh, I'm fine - I just can't log in as *terminated employee* Why doesn't their account work?
SAINT: ...
ID10T: It's REALLLY important!
SAINT: They're TERMINATED. Their login is DISABLED. If you need on to that machine for the programs, your login.
ID10T: OH! Do I have a login?


.... How the hell did I get this message if you don't have a login?

Comments

[pehteyemdjehuty.livejournal.com]

Some people SO do not grasp the concept of a network login which can be used from ANY computer in the office.
Lusers, gotta love 'em.

[amynnah.livejournal.com]

I've gotten those calls before... At that point I tell them to talk to their supervisor and have them fill out a project request form if they need accesses to that particular account OMG NAO.

::sighs:: Bad user. BAD.

[mouser.livejournal.com]

...it was the director of HR...

[cybirea.livejournal.com]

I hate that part of IT. When HR sidle up to you and say can you disable Xs account at certain time and date. Horrible. Especially if you then later see X and have to smile and be polite.
Even worse when they ask you to copy all their files/emails/contacts etc. :(

[wibbble]

People who left the company before I was hired still have valid domain accounts where I work.

Admittedly this is mostly because no one has time for housekeeping, but still.

[cybirea.livejournal.com]

One of the worst things I've ever done. I was new at a company, so wasn't familiar with names etc. Somebody gave me a list of accounts to delete (~sigh~). Which I duly did. Two of the names where mistakenly on the list and were working on their accounts as I deleted them. It was a nightmare trying to get access to the synchronised data on one of their laptops later on. Woooo! The glorious world of SIDs. :(

[mouser.livejournal.com]

Disable and Hide are your friends.

Three months is my general retention policy.

[mouser.livejournal.com]

...have you been following me for the last week?

[cybirea.livejournal.com]

Exactly, disable, wait a fixed amount of time. Hide for a bit longer. Eventually delete. I used to work for the MOD/Aerospace industries the paranoia is rapant.