(no subject)

[penguindreamz.livejournal.com]

From an email received from a customer:

"I kept getting a message when I send or receive a text:

'CERTIFACATE IS EXPIRED

and a bunch of other crap.'"


No, I'm pretty sure that is NOT the error message you're getting.

Comments

[vampireborg.livejournal.com]

But at least his words match? "And a bunch of other crap".

[karyn-rocks.livejournal.com]

I often get a vague description of the problem followed by "or something".

Or my favorite:

"IT DON'T WORK!!"

[deaddoloreshaze.livejournal.com]

i had a guy tell me, when i asked what the error message IE was giving him, say, "it says, the internet doesn't work"

oh fuck it was a long day

[kerberos.livejournal.com]

Ticketdescription : Something doesn't work
Solution : something fixed.

[vulpisfoxfire.livejournal.com]

This makes me wonder if there's ever been a trouble ticket that *properly* solved a PEBKAC...something along the lines of:

Solution: Got rid of user.