ext_233716 ([identity profile] amatyultare.livejournal.com) wrote in [community profile] techrecovery2008-05-08 10:27 pm

it's not always a conspiracy

Hi everyone...someone at [livejournal.com profile] customers_suck pointed me to this community. I'm a first-tier tech for an ISP & phone service provider.

Got this call today that I found absolutely boggling.

Ma'am, I'm sorry to hear that you had problems with your phone service (not through us).

I'm also sorry to hear that you've received spam messages to your email. Spam is annoying.

However, I very much doubt that the person that sent you a spam message referencing a 'phone call' was also behind your phone problems. No, even if you got it the same day as your phone service went out. Especially since the sender, from the email address, is in Taiwan and we are in central Maine.

No, really, the spammer did not send that email and then immediately target your phone lines for sabotage.

Yes, I'm certain.

(And really, even if it were true, why are you calling US? That would be an issue to take up with the police.)

[identity profile] kirolee.livejournal.com 2008-05-09 03:01 am (UTC)(link)
Great place to rant about the lusers. I do family tech support as well as freeish tech support. With the freeish, you gotta feed me, give me booze or give me some unblocked net access for payment. (booze is limited to friends and certain family members only)

[identity profile] spooforbrains.livejournal.com 2008-05-09 08:57 am (UTC)(link)
Of course she called you first to make sure, otherwise when she went to the police she might look stupid ...

:)