Huhwhut? O.o

[kyidyl.livejournal.com]

*client taking forever to attempt to connect to the server and then failing*

I'm talking to the tech on site, at a hospital.

Me: Do you have any firewalls on your network?
Him: No.
Me: Proxy? Anything like that?
Him: No.

Me in my head: Hmmm. You're transferring sensitive patient data over a completely unsecured network. Suuuure you are, I TOTALLY BELIEVE YOU (considering how illigal that is).

Either you think I'm retarded and you're lying to me, or you're retarded...which would be sad, because otherwise you're a nice guy.

Somehow I think the suggestion to open the port for the software so it connect is going to fall flat here.

Comments

[teriwyn.livejournal.com]

I stopped asking people at one point to tell me if they had a firewall. Instead, I started TELLING them to ask the person who administers the firewall (that I am certain they have!) to open ports X, Y, and Z for us.

[wxgeek.livejournal.com]

That's when you stop doing stuff for him because you're unable to verify the security of the data on the system you're dealing with, and inform him that you can't troubleshoot any more until he gets a firewall solution in place. ;)

[twfarlan.livejournal.com]

My company has to deal with a good number of transcriptionists and hospital IT types. Neither of them are cooperative when it comes to recognizing that a firewall sometimes blocks useful traffic and needed programs. When they tell me that there's either no firewall or that the firewall isn't the problem, the conversation essentially stops.

[kyidyl.livejournal.com]

Sadly...it was supposed to be him administering it. :/

[kyidyl.livejournal.com]

You may actually work with us sometimes then...I work for the company that does the data warehousing and secureFTP transfer of all patient data, and abstractions. They are the ones who maintain http://www.qualitynet.org :)

[reyvin.livejournal.com]

Unfortunately, there are some really sweet idiots out there. At my previous job, there was this one secretary who was as sweet as pie. She was like in her 60s and jolly and round and reminded you the all American grandma. You expected to see pies cooling on her desk, seriously. She was so sweet. But dumb as a box of rocks when it came to computer stuff. But she was so sweet how could you snap at her?! It was horrible. You'd see her name flash up on the caller ID and just groan. Oh no. Not her. /sigh.

BTW...your icon totally made me crack up. Icon <3.

(New here. Hi.)

[twfarlan.livejournal.com]

Not someone we work with, that I am aware of, anyway.