Please shoot me
Jan. 8th, 2008 11:43 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
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I work for an IT service provider. We do everything, sell equipment, warranty work, network administration, network setup, etc... I am a level III field technician. I don't do anything for our system in the office or for our sister company, we have an in house team that takes care of that.
I was really surprised when I recieved a ticket from our in house group that consists of 2 sys admin and a system engineer. The ticket was for one of our internal people that was getting a virtual memory error. The only notes in the ticket are: "EU is getting virtual memory error. Added RAM. Did not fix. Suspect hardware issue. Please assist."
I go out and the problem is that her main HDD with one partition c: is full. She has a second HDD that is almost empty. I redirect the page file and everything is great. How do two sys admins and a system engineer not check that?!?!?!?
I was really surprised when I recieved a ticket from our in house group that consists of 2 sys admin and a system engineer. The ticket was for one of our internal people that was getting a virtual memory error. The only notes in the ticket are: "EU is getting virtual memory error. Added RAM. Did not fix. Suspect hardware issue. Please assist."
I go out and the problem is that her main HDD with one partition c: is full. She has a second HDD that is almost empty. I redirect the page file and everything is great. How do two sys admins and a system engineer not check that?!?!?!?