"Printer" is a dirty word
Dec. 31st, 2007 02:10 pmluser: "I can't print!"
tech: (goes over to look; app is apparently ignoring Windows "default printer" and trying to send to a printer that's been deleted. Luser not clued-in enough to notice the "printer" field is blank. Fix problem.)
One hour later
luser: "I can't print!"
tech: (logs on remotely this time, not wasting the trip. Luser has forgotten to open her printer-redirect for the IBM OS/400 machine. Fix problem. Resist urge to stab luser in neck with pen.)
tech: (goes over to look; app is apparently ignoring Windows "default printer" and trying to send to a printer that's been deleted. Luser not clued-in enough to notice the "printer" field is blank. Fix problem.)
One hour later
luser: "I can't print!"
tech: (logs on remotely this time, not wasting the trip. Luser has forgotten to open her printer-redirect for the IBM OS/400 machine. Fix problem. Resist urge to stab luser in neck with pen.)
no subject
Date: 2008-01-01 03:58 am (UTC)