On My Bank is Full of Fail

[mynameisnotreal.livejournal.com]

Remember a while back when I wrote about how my bank was sending people off to a spyware-installing site?

Just for curiosities sake, I wrote the same guy today to see what they had done about their fubar.

"Simon,
Investigations are still underway here at the bank with regards to those
websites. What I do know is that the bank has stopped producing those
brochures until further notice.
Thanks for bringing this to our attention and for your help.
David"

Oh...

And the brochure itself...

http://i10.tinypic.com/6ujyza8.jpg
http://i10.tinypic.com/6t2vfdk.jpg

Comments

[fuego.livejournal.com]

Fifth Third Bank?

Dear Sweet Gawds, that explains so much.

[yndy.livejournal.com]

I'm laughing my butt off on this one - it's probably because they are busy checking with their legal department to see what kind of liability they have due to sending people to that site! lol

[songofthesiren.livejournal.com]

See, now that I know it's fifth third bank, I am NOT AT ALL surprised...I started off with a bank that they bought out, and couldn't get my business out of there fast enough...That bank is full of fail on every level...

~b

[ladynisa.livejournal.com]

That explains SOOOO much. They use our shipping software, and there's not a single person on our desk that doesn't cringe when they call.

[jecook]

Dies. Laughing.

How ironic, considering they've been probably the #3 or #4 target of phishing scams over the past few years...

[ravenshrinkery.livejournal.com]

Maybe they really were on their third fifth. (That reference, BTW, is precisely why their name is what it is - they were a merger of a Third and a Fifth bank).

[siliconshaman.livejournal.com]

Geeze... this from a bank that can't even get their name right...

[bamatone.livejournal.com]

I used to get so many phishing emails from Fifth Third Bank. For months and months I just assumed the name was made up...

[mashiroikaze.livejournal.com]

Wow...it's funny that it's 5/3's doing that. I was talking to my sister just today while I was in PA to visit about that bank, wondering on their rather strange choice in name.

[bitterfun.livejournal.com]

Do I win a prize for having called their response in your previous post?

[canray.livejournal.com]

Why they didn't check with IT first...

Oh RIIIIIIIIIIIIIIIIGHT. IT People are those freaks in the back wearing Jeans and T-Shirts with weird saying on them. They're not professional, and, thus, unreliable.

They're just glorified plumbers with the series of tubes!

Well, partly right...

[kenbrody.livejournal.com]

Well, you called the "we're still looking into it", but at least the response said (crossing fingers, hoping it's true) that they pulled the brochures in the meantime.

Hold on... Upon re-reading it, I see they only said they "stopped producing" the brochures. It doesn't say what they did with the ones already in the banks.

And, as for liability, I would think that the longer it takes from the time they were informed of the "security breach" until they reveal it, the more liable they would be.

[kageneko.livejournal.com]

*mumble mumble* that's one of my customers

*sigh*

Re: Well, partly right...

[bitterfun.livejournal.com]

Unfortunately, as with all spyware/adware, the liability is on the end-user. If someone could "successfully" sue a spyware/adware company for providing malicious software there would be no spyware/adware companies. The bank has plenty of deniability and exit-routes.

[yndy.livejournal.com]

It's a bank - so of course they pay the attorneys $100/hr but the IT folks $15-20/hr - because you know, if your computer system goes down, no problem - but if your attorneys don't show up on a given day...
:P