Quality!

[darkrose.livejournal.com]

The level 1 minions got this ticket last night:

Registration Key: $PRODUCT_KEY
$PRODUCT, Windows 2003 x86, SP1, 512MB

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Can you help me?

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Now that's a quality trouble ticket right there..Maybe I should ask if they need psychiatric help, because I did take a couple psych classes in college....

Comments

[geekgrrl-ca.livejournal.com]

psychic help too.

[greylady.livejournal.com]

Is that the ticket as received, or the ticket they logged to someone else?

'Cause I really want the Omniscient L1 Minions! I understand they come with TomTom, too... ;)

[the-s-guy.livejournal.com]

"Dear person,

No-one can help you now.

Sincerely,
Tech Support."

[momentarygenius.livejournal.com]

Send and ignore :

"The $SUPPORT_CENTER has accepted your request. Your incident is important to us and will be handled as promptly as possible. If this Service Request has been resolved or no longer needs attention, please call the technician who has accepted this Service Request or reply to this message.

The $SUPPORT_CENTER technician who has accepted this Service Request is Mary $LAST_NAME @ $PHONE.

Mary's hours are 10:15AM-7:15PM Central Time, Monday-Friday.

If you believe this issue requires immediate attention, please call our support center line directly and reference this request number for escalation. Be advised that email requests are considered to be non-urgent by default.

Thank You."

[onyxrising.livejournal.com]

I worked with a guy who had a degree in psychology, before deciding he didn't want to work as a therapist. His responses to those, as someone legally qualified to give advice on a person's mental state, were great.