From the level 1ers..

[darkrose.livejournal.com]

I currently have $NOT_OUR_PRODUCT and I have just downloaded $NOT_OUR_PRODUCT.

I guess I need to Merge? I don't know. But I do know that I can't print.

Please Help

phone xxx-xxx-xxxx

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Now considering the product the person purchased has nothing to do with merging or printing (it's an e-mail server), THAT'S FUNNY!

So I wrote back to the level 1er, mocking the incident:

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I currently have the flu and I just downloaded some MP3s.

I guess I need to vacuum my car? I don't know. But I do know that elephants have big ears.

Please Help

Phone: 000-867-5309 (e-i-e-i-ine)

Ask for Jenny. You've got her number.

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In retrospect it's not that funny I guess..but I love the "I don't know what my problem is and I'm not going to even tell you what I want, but you better f'in fix it" support requests we get sometimes.

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EDIT: So I hear uncontrollable, maniacal laughter coming from the tech floor. Of course I go to investigate, thinking someone saw my latest epic submission to Fark or something..Turns out it's the entire level 1 department is literally rolling on the floor at my response and the customer's response when we asked for more information.

It seems the customer is trying to print a spreadsheet in Excel. It was coming out blank.

Because there was no data in the spreadsheet.

Comments

[goatavatar.livejournal.com]

this is fucking epic

[superbus.livejournal.com]

Are you kidding? I think that's fucking hillarious. XD

[dusktodawn.livejournal.com]

I love it. That's one of the main things I've heard when someone calls us. Completely unrelated problem to something we did, or have done before, yet they assume it is and wants us to fix it. for free.

no. XD

[ptstech.livejournal.com]

Concur! Great job!

[dusktodawn.livejournal.com]

reply to edit:
WOW Friday has been nice to you in supplying you great laughs for the day XD

[bamatone.livejournal.com]

Thirded!