[identity profile] ethereal-dusk.livejournal.com posting in [community profile] techrecovery
I seriously just received this phone call. I thought calls like this were a myth... or at least a thing of the not-so-distant past.

(frantic): "I was trying to print my papers out but the printer isn't working and my PM said that they changed printers. We have some new equipment here and I do not think it is hooked up, but I usually just power it down and then turn it on then it will print. But now all it says is "monitor is going to sleep" and I don't know how to get it to print. Are you still there?"

I sure am. Is your tower turned on?

"My tower? Here you go using fancy words. How do I turn the tower on?"

See the blue button on the front? Just push it in.

"Oh, it's doing something now. I think here comes my stuff. Don't hang up yet, I want to make sure that the monitor isn't still sleepy. Yes, there is my stuff. Dang I feel stupid."

(As you should.)

----------------------------------------

I just lost 12 IQ points.

Date: 2007-09-14 12:57 am (UTC)
From: [identity profile] canray.livejournal.com
"Ignorance is Bliss, Happiness is Manditory, see how it runs together" - The Computer.

Date: 2007-09-14 01:06 am (UTC)
From: [identity profile] ohmyhead.livejournal.com
Oh they happen. And quite recently in here, too!

Date: 2007-09-14 01:34 am (UTC)
From: [identity profile] gilmoure.livejournal.com
Teh stoopid, it HURTZ!

Date: 2007-09-14 05:01 am (UTC)
From: [identity profile] ateji.livejournal.com
... "my monitor isn't still sleepy"?

Did they fail kindergarten?

Date: 2007-09-14 11:42 pm (UTC)
From: [identity profile] tamaracks.livejournal.com
The printer is broken because he doesn't see anything on the screen? I hate when people give me shit like that.

Date: 2007-09-18 05:29 pm (UTC)
From: [identity profile] amynnah.livejournal.com
Reminds me of how one of the Support guys told a user how to insert a floppy disk into a PC: "Shiny side first, words up."

.....I hate regressing to troubleshooting in small words... "There's a power button on the PC... please press it to reboot." "OMG YOU'RE GOING TOO FAST! Is it on the monitor?" "....no... it's in the front, center, of the big black box with the Christmas lights on it." "Oooooohhhhhh....."

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