[identity profile] mohareb.livejournal.com posting in [community profile] techrecovery
Here in Silicon Valley, where jobs are quickly being eliminated so that our friends in India can take hold of those scripted w/heavy accent voices... there is now a quiet hush in the job market. Although, there are many NetEng, Technical Support, and other technical jobs here - the commute that once too me one hour to get to work now takes me fifteen minutes. Yes, we've seen a difference here. I wouldn't blame India for our problems, we fucked ourselves appropriately using a vastly large stick. However, those that are looking to get into computers/technology take heed that it's bear country, regardless if you live in Silicon or not.

I've learned many things since I've moved here in November of 1996. I thought I'd share.

- The economy switched quickly from plenty of jobs to scarce/no jobs forcing many people to forfeit their homes, cars, and living with friends and relatives or even the streets.
- Once you could get raises by switching companies, now... you're stuck working for the same employer with a Christmas bonus of peanuts from an airline flight.
- High turnover in ANY economy is always a company's business model OR ineffective management. (consider this a golden rule)
- You don't have to be intelligent at all to have a lot of money.
- In order to locate employment in the technical area of choice, it's really all about who you know!
- .Com times are over, therefore, please plan ahead for your retirement since your offer letters will not have 30,000,000 worthless stock options.
- Your company may end up on FuckedCompany.Com, including confidential corporate memo that no one was suppose to see.
- Companies are far less interested in security than ever by installing Wireless Access Points without WEP or any form of encryption.
- Your benefits package is at risk as more companies decide that employees should open up their pockets and pay for their own benefits.
- If there is a political situation between a manager and yourself, you will be terminated even if it was the manager's inability to perform his responsibilities.
- The real network engineers, network security personnel, and talented intelligent people were all let go during the downturn of the economy and now the only people who answer the phone either don't speak English fluently, or they don't know how to fix your problem even if it's a broken mouse. (Examples, Pacific Bell Technical Phone Support, Covad)
- You can be fired for content on your LiveJournal, Webblog, or Website... regardless of the US Constitution.
- Policies and laws in the United States favor Corporations, not the employee. It has always been this way. They have the money, you do not.
- Human Resources is NOT your friend. Their paycheck comes from the Company and they do not represent you even during a dispute. They will typically side with the Manager and you will be terminated without a parachute. HR is a representative of the organization, not the employee.
- Free Sodas, Free Lunch, and Free BMW's are a thing of the past. Prepare to pay $1.00 (1 can) for the soda machine.

Welcome to the new economy.

Date: 2003-11-24 07:01 pm (UTC)
From: [identity profile] liquidmercurial.livejournal.com
Truer words have never been spoken....

Tech support life seems to be echoes of "Remember when... *insert happy memory of what you could do while working."

*we could drink beer while taking calls.
*we could celebrate holidays..
*we could take a break when we needed it.
*we would get a lunch break.
*we could wear whatever we wanted to work.
etc......

i must be lucky

Date: 2003-11-24 08:09 pm (UTC)
From: [identity profile] child2day.livejournal.com
I got into the IT group of a mortgage company about 2 years ago...we are seing our first slow downs now.i have a great manager who knows enough to tell our vendors what is wrong with their own products. and we pay 60 cents for our sodas. but like i said we are starting to see the slow downs which means everyone else will be picking up soon....and we will grind to a halt(almost)

Date: 2003-11-24 08:29 pm (UTC)
From: [identity profile] liquidmercurial.livejournal.com
Addendum:

Our soda prices went up from $0.10/can to $0.25/can and we freaked out. I guess we don't have it so bad....

Date: 2003-11-25 08:33 am (UTC)
From: [identity profile] diji.livejournal.com
Its really that way all over, even in customer service. I think the problem lies in the separation between management and everyone below them. Managers are not part of the team they run, they're part of the "management team" which makes decisions without taking any of the below part into account. Now, if a manager's fate was linked to their team, things might be quite a bit different, since it actually puts pressure on them to be a good manager.

All in all, the problem with the management team mentality, is that its very elementary schoolyard... a popularity contest, or a bullying game... take it how you want to, its childish none the less.

Tech Support stopped hiring good knowledageable techs a long time ago... now they hire anyone who will work for $10 an hour with crappy benefits, or anyone who would work overseas. Most of that is management looking too far ahead and not enough to the present, and part of that is us, expecting far too much.

Its really kinda messed up all around. Maybe its time the american business world had a good reboot. *sigh*

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