techrecovery | Die, mortal fiend. (Reply)

It takes a lot to rile me. I'm medium-thick-skinned, and can understand that if you've been having problems for a while or the last rep was rude, you're upset. You're running a Mac, and we don't have a lot of Mac customers, but our onsite tech had done all the right things and your computer had all the correct settings, so a little less "it's your $ISP's fault it's not working" would have been nice. Especially when we discovered that the reason your Macintosh was still picking up a home network was that your airport was still turned on in the corner. Maybe it was too much for me to expect an apology. Less self-righteous attitude, however, might have been in order.

But your response to the standard "So is there anything else I can help you with?" was purile, infantile, arrogant, sexist, offensive and completely undeserved, considering that I had just sorted out your own technical error.

Consider yourself lucky I didn't report you for abuse.

mutter mutter "you can come and do my washing for me" indeed. Creep.