Ah, some comic relief.
Mar. 21st, 2007 06:46 pmOkay, a little background.
I work for a start-up company. We just celebrated our coming of PCI compliance. The Infrastructure guy before me and my boss (who'd been on the job 2 months longer than I) sucked. Apparently all sorts of dumb e-mail addresses that never got used were created, such as support@mycompany.com.
Fast forward, we get informed today by our hosting company that one of our e-mail accounts had a weakass password and someone has hijacked our mail server into the mailing bitch for a phishing scam.
As part of the recovery, it's been decided that I will audit all of our mail accounts and change any weak passwords to a much stronger password. Then I'll check the contents of those accounts. While checking the support account I found a particular e-mail that made me lol.
YOU MAY GO TO THE DICKENS.
I SHOULD HAVE NO TROULBE LOGGING IN. YOUR SYSTEM GETS STUPIDER & STUPIDER.
THE # 5 BUTTION DOESNT WOORK TO CALL THE OPERATOR.
YOUR CUSTOMER SERVICE HAS BECOME AJOKE.
YOU REACH ME IF YOU WANT TO KEEP A CUSTOMER YOU SON OF A GUNS, CREAPS. WHY WONT MY SSN WORK.
IM NOT WEASTING TIME ON \ THIS CRAP.
I hear THE DICKENS is nice this time of year, actually.
Further, I found this just as funny, our C*O people have been e-mailing this address with problems for the last year or so.
I work for a start-up company. We just celebrated our coming of PCI compliance. The Infrastructure guy before me and my boss (who'd been on the job 2 months longer than I) sucked. Apparently all sorts of dumb e-mail addresses that never got used were created, such as support@mycompany.com.
Fast forward, we get informed today by our hosting company that one of our e-mail accounts had a weakass password and someone has hijacked our mail server into the mailing bitch for a phishing scam.
As part of the recovery, it's been decided that I will audit all of our mail accounts and change any weak passwords to a much stronger password. Then I'll check the contents of those accounts. While checking the support account I found a particular e-mail that made me lol.
YOU MAY GO TO THE DICKENS.
I SHOULD HAVE NO TROULBE LOGGING IN. YOUR SYSTEM GETS STUPIDER & STUPIDER.
THE # 5 BUTTION DOESNT WOORK TO CALL THE OPERATOR.
YOUR CUSTOMER SERVICE HAS BECOME AJOKE.
YOU REACH ME IF YOU WANT TO KEEP A CUSTOMER YOU SON OF A GUNS, CREAPS. WHY WONT MY SSN WORK.
IM NOT WEASTING TIME ON \ THIS CRAP.
I hear THE DICKENS is nice this time of year, actually.
Further, I found this just as funny, our C*O people have been e-mailing this address with problems for the last year or so.
no subject
Date: 2007-03-22 02:26 am (UTC)We finally decided to print off a list, take it to HR and check the list. We left a few specialty lines (jobs listing, etc.) where we knew what was what. The remainder we suspended.
No complaints yet.
My advice is to list them ALL, and if there's ANY that no one claims then disable it. It's headache, but what part of this job isn't?
no subject
Date: 2007-03-22 02:46 am (UTC)DO NOT PASS GO.
DO NOT COLLECT \ $200.
no subject
Date: 2007-03-22 01:22 pm (UTC)no subject
Date: 2007-03-22 02:13 pm (UTC)no subject
Date: 2007-03-22 02:19 pm (UTC)no subject
Date: 2007-03-22 02:40 pm (UTC)NSTS, I once took a call from a new-to-me customer and logged the work order as being placed by Kay Runn. It turns out her name was Karen but she sure as heck pronounced it as two separate words!
And yes, quean is an excellent word, both in Scrabble and the Big Blue Room. :)
no subject
Date: 2007-03-22 02:47 pm (UTC)no subject
Date: 2007-03-22 04:45 pm (UTC)I was the volunteer admin last year for a convention. Managing that email setup was... interesting, namely because the powers that be *wanted* the catch all to remain active.
That lasted for all of a week, iirc, because the redirect I sent to her account account pretty much buried her with spam. >:)
no subject
Date: 2007-03-22 07:26 pm (UTC)blarg!
no subject
Date: 2007-04-29 08:49 am (UTC)And yet, every phone call that requires me to give my name involves me going
"Wolf. W O L F. As in howls at moon. Hah, yes. Yes, like the Gladiator"
And STILL I keep getting stuff addressed to Wolfe, Woolf, Wolfe and god-knows how many more bizarre spellings of same.