[identity profile] fuego.livejournal.com posting in [community profile] techrecovery
Dear Customer Service,

If the customer in question does not have the software installed on their network, and they do not have install discs to do anyhitng with, DON'T transfer them to tech support. I don't care if they had it installed in 2003. Obviously, something happened in those four years. Moreover, don't get bitchy when I transfer them back to you explaining your gross oversight. If they don't even have the blasted software, Whiskey tango fuck do you think I'm going to do- walk them through an imaginary installation?

Cordially,

Fuego

Date: 2007-02-13 07:50 pm (UTC)
From: [identity profile] gilmoure.livejournal.com
Ah, someone wanted to see you pull the magic wand out of your ass. Those people are gross!

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