Dont know what to say the monkies wont do

[coraon.livejournal.com]

Monkey: Hi Coraon, I talked to you the last time I called

Coraon: (will never remember) Thats possible, can I get your name please?

Monkey: It's monkey, you must remember me I'm calling about the issue I opened (like I opened 1 on the 14th)

Coraon: Ok I have it here, alright this issue has been forwarded to the devlopers of the software your having issue with, and I see Jamie is working on it.

Moneky: But its now the 18th and I opened it on the 14th.

Coraon: yes it's monday and you opened it thursday, The problem was first looked at by the devloperes on friday then they went home for the weekend.

Monkey: But it peroid end and I'm catching hell from my bosses because my reports arnt done.

Coraon: yes I understand that, but it is being looked at by our top people for this and they will get back to you.

Monkey: well if I'm going to catch hell from my boss I'm going to pass it on to you.

Coraon: Ma'am, 1st I cannot speed up these people any more then I have done, they need time to do their job just like you need time to do yours. 2nd poor planning on your part does not constitute an emergency on mine. You knew about this issue 1.5 months ago and you did nothing then. Now you'll have to wait. Now I will update the ticket and inform the devlopers you would like an ETA.

Moneky: Well I guess that will have to do then.

Coraon: Thank you for your call.

Comments

[vortex.livejournal.com]

"Coraon: (will never remember) Thats possible, can I get your name please?

Monkey: It's monkey,"

Tooo Funny!...

[vortex.livejournal.com]

I can't stop giggling at that!...

[forge.livejournal.com]

Don't you love it when they insist you should remember them?

It's only funnier (to me) when it turns out you have never taken a call from that tard

[coraon.livejournal.com]

didn't even give a last name, just the first name

[jecook]

Yeah. It still freaks me out when people remember my name at work when I'm out wandering the hallways. The place I'm at has roughly 2000-3000 people, of which about 25% have computer and network access. I've been there 8 months. No way in hell am I gonna remember some 500 people's names and what they look like in that short a time period...

[pixelchik.livejournal.com]

Ah yes, I love the feeling of a righteous smackdown. :)

[kizayaen.livejournal.com]

Yeah, I always loved things like when somebody would call in a hardware replacement at 11:45 on a Friday night (we closed at midnights) and want replacement hardware prior to open of business Monday.

[harry-whodunnit.livejournal.com]

Around here it's "Hi, I was talking to [X] earlier" and then an expectant pause.

Because it's entirely reasonable to think I'd remember the particulars of someone else' conversation.

[shirenomad]

Teach me, oh Coraon, how to humble my monkeys.

[floatingpencil.livejournal.com]

Sounds like our company, right down to the period end reports. Usually ends up being "I need to run X report NOW and it won't work and it's urgent, quick, hurryhurryhurry!". Right. So, it's urgent. That's why you left it until 4.55 to call me?

[loosechanj.livejournal.com]

May I touch your monkey?

[10binary-cats.livejournal.com]

Spank them, of course

[the-s-guy.livejournal.com]

My current boss has told us to start dishing out SLA timeframes in the calls. This is very satisfying when callers bitch that they called TEN MINUTES AGO and they don't have an army of IT slaves cowering at their feet yet.

"Four working days! Not my problem! Suck it!"

"But my weeble weeble neep nop nyah nyah blah whine nyah!"

"FOUR. WORKING. DAYS."

[coraon.livejournal.com]

remember the motto:
"its all a question of mind over matter, I dont mind because you dont matter"

[vortex.livejournal.com]

Shock the Monkey...of course...