Feel Free to Move Ahead Anytime....

[darkblade1.livejournal.com]

This customer I have on the phone is annoying as hell. I have to spell

every
word
out
to
the
man.

I had to say....

Click properties. You see where it says Internet Protocol. Click on That. Make it Blue. Click Properties. It took 5 minutes for him to find the properties underneath that window.

I then had to tell him to click on Obtain an Ip Address automatically. That took 5 minutes as well.

This call has gone 45 minutes. The last 2 minutes were just of him being silent. Yeah, thanks monkey for completely draining my energy today. The rest of the monkeys are going to feel my wrath now because you've pissed me off royally. I'm finally off of it.

Seriously though, you're not going to mess up just by clicking on settings. Feel free to move on. If i'm here I'll make sure your system won't die just because I feel like changing your TCP/IP settings. Damn.

It feels like 12 drummers are drumming inside my head right now. Where's the heavily spiked egg nog when you need it? Haha.

Comments

[jeffreycornish.livejournal.com]

I feel for ya man.

Here's the song that just puts the pain out there.

http://www.prometheus-music.com/audio/techsupt.mp3

[hiroe.livejournal.com]

I've played this game so many times in-house, that i've written a 3-inch manual on "how everything works" that they publish, and hand out like bibles to all the medical staff.

.....so the first question i get to ask when they call?
"Did you read the manual?"