[identity profile] toxico.livejournal.com posting in [community profile] techrecovery
I do support for a web-based app. Starting this morning, this message pops up for any client upon logging in:

"Dear Customer,

xxxxxxx Software will be closed on Thursday and Friday, November 23 and 24 to spend the Thanksgiving Holiday with our families. Should you experience any technical difficulties with xxxxx during this time, please call our toll free support line at (xxx) xxx-xxxx.

Thank you for your continued patronage. And on behalf of everyone at xxxxxxx, Happy Thanksgiving!

xxxxxxx Software, Inc."


The "toll free support number" RINGS TO MY FUCKING CELL PHONE WHEN WE'RE NOT OPEN. Even when we have a holiday or I'm on vacation. Some holiday; I'm going to spend part of Thursday and all of Friday on the phone, no doubt.

(Edit: The pay situation came into question, and I realize I forgot to include that. I am paid for the holidays, plus I can claim the time I spend on the phone as counting toward time off in following weeks. Sorry for the confusion.)
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