Talk about anal-retentive!

[snarl817.livejournal.com]

The procedure for resetting a managed system back to factory defaults includes disconnecting the system from the power. I.e., unplug it.
Engineer: I'll disconnect the power cables from the power supplies, pull the power supply assembly out, and flip the dip switches on the system planar board.
Customer: No, you need to disconnect the power from the wall outlet.
Engineer: Well, I need to disconnect the cables from the power supplies so that I can remove the assembly.
Customer: No, you need to unplug them from the wall!
Me: o.O

The customer is either being anal-retentive, or is totally ignorant of how ELECTRICITY works. It doesn't matter which end of the electron hose you disconnect.

Comments

[hisamishness.livejournal.com]

Somebody once told them that "You need to unplug your ____ from the wall before you work on it" and it's gotten burned into their hollow brain housing units as an Immutable Rule.