2008-04-12

(no subject)

Customer/Tech support for a registrar/webhost.

Don't you love the clients that report error messages without actually reading them?

Client: "HELP, I UPLOADED MY SITE BUT GET A 403 ERROR, NO INDEX.HTML FILE. HELLLP HEEEELP"
Me: "As the error message states, your website is not visible because there is no index.html file uploaded. You will need to upload one."
Client: "OKAY THANKS"

Sheesh!

Dear customers,
Pleease note that our Saturday hours are from 10am-3pm. Not 3:05 or even 3:15 and most Definitely not 5pm. Calling me and asking if I can stick around will get a polite but firm no. I have a life and spend way too much time at the job site anyway. Getting mad at me won't make me change my mind and will cause me to hang up. I really don't care that you drove 5000 miles to bring us those 10 year old computers. It doesn't matter that you were confused about our hours we are going to be closed by the time you show up.

Thank you Enjoy your Weekend
Mike