Job opening, Phx Metro area

[oddball42.livejournal.com]

Technical Support I
Pay $12/hour
Full Time

cut to not spam everyone.

( Read more... )

Off screen

[klytus.livejournal.com]

User calls in with a problem – some of her files did not download properly. Not a big deal. I run a few fixes with her, and the files are still missing. Hmm, not good, so I go to [Bad username or site: @ livejournal.com] to escalate it. He gives me one more thing to try. I try it, and its still not working. So now [Bad username or site: @ livejournal.com] and me are wondering which department we send this to, so we consult the all-knowing [Bad username or site: @ livejournal.com]. Before escalating, I talk to the user one more time…

Me: What is your file view set to?
User: Large icons.
Me: Set your view to “List” for me please.
User: Oh! There they are!

::sounds of three palms hitting foreheads::

To make it worse... my very next call was a user with the Exact. Same. Problem.

LOL

[shifuimam.livejournal.com]

The embodiment of *headdesk* in picture form...



It's how I feel some days, that's for sure.

Why do you torture me with the stupid?!

[the-s-guy.livejournal.com]

Today I was subjected to a (non-spam) email which had come through at least four other people.

( Today we learn that the Forward To button is not to be used for shirking responsibility. )