I love it when they trust me :)

[pixelchik.livejournal.com]

Admin calls in because users can't send email suddenly. He's on speaker phone with me, and his manager has been barking at him the entire time.

Exchange Admin: "The services are started, but I can't bring one of the databases online."
Me (after reviewing the server): "Oh, seems like you just hit the end of log file sequence. We have to start you over." I further explain the backup procedure after doing this, etc.
Exchange Admin: "So once I do what you say, my boss will get off my shoulder?"
Me: "Yes, after this you should be all set. You may want to let your users know that you're about to down the whole server though.."
Exchange Admin (in his most southern accent): "Eh - screw em! Alright! Hold my beer! Watch this!"

:)